2016 TESTIMONIALS

Thank you Mark for all of your help, your advice and your friendliness. You put my mind at ease. Thank you

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Ms Davies 08.12.2016

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Paul and Viva Retirement Solutions were recommended to us by a friend to deal with our Equity Release enquiries. After speaking to Paul Saroya we decided to go ahead with it. He explained things very clearly and also our options of what sort of product fitted our circumstances best. 

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He offered a face to face appointment or "over the phone" and we chose the latter option.

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Paul made things very clear and although the completion date was 3 weeks later than estimated, this was not really his fault as you cannot allow for the time that some solicitors take.

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All completed without any problems and we are very grateful to Paul for arranging our Equity Release for us.

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Mr and Mrs Hall 07/09/2016

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We were very impressed how Paul sorted out all the problems in arranging our Lifetime Mortgage and kept us informed with exactly what was happening as matters progressed.

 

After wasting over two and a half years trying to re-mortgage with various banks and financial services firms, it was a great relief that Paul has managed to sort everything out within three and a half months.

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Mr and Mrs Wells - 26.07.2016

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Excellent service, can't fault you Paul. Will recommend you to friends or anyone wanting help in this area.

 

Mr and Mrs Andrews - 16/03/16

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After spending an age trying to find a company that would meet my mums needs in regards to equity release I was put in touch with Paul from Viva Retirement Solutions. From the outset I found Paul to be very knowledgable, patient and quick to answer any queries that we had. He was patient and methodical and put my Mum at ease talking through all aspects of the plan he had found for her.  No matter what time of day Paul was available to answer our questions. Everyone's circumstances are different but he Is very approachable if you would like to discuss your situation with him, I have already passed on his details to my partners parents who are in the similar situation as my mum.

 

I would highly recommend contacting Viva and Paul for a chat if you are interested in equity release."

 

Tom and Sarah Graham - 29.01.16

From the very first time we spoke Paul has helped. Also saving me a lot of money compared to the first company which on their advice I would have lost a considerable amount of cash through benefits and other advice.

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Paul came across to me as very professional and also gave me advice like a friend. I was a bit dubious about going into this agreement but speaking with Paul I knew exactly what I was doing and I shall be dealing with him again in the near future.

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Mr Lewery 28.10.2016

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I am very satisfied with the way Mr Mark Lambert arranged the retirement mortgage. He was very professional and very reliable and he worked in a very timely way. Thank you

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Mrs Couchman - 09.09.2016

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Very happy with the service. Paul was attentive and persisted through any stumbling blocks with patience and clarity.

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Mr Isaacs - 04.07.2016

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Paul, thank you very much. You have been very helpful to us at all times. Very promopt with your responses - very impressed!! We would most certainly recommend you to all our friends and relatives. Thank you once again!

 

Mr & Mrs Vithlani - 10/05/16

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I am so grateful to Mark Lambert. I thank him for his attention for the past few months, he was always there for me.

 

Mrs Al-Akeel - 01/05/16

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We contacted Paul (Viva) after another financial adviser had been unable to achieve what we wanted. Paul visited our house and gave us excellent advice. When things became difficult Paul led us through the process and was extremely patient and professional. When things became difficult Paul contacted the mortgage lender and sorted all of the issues.

 

We would thoroughly recommend Viva to anyone.

 

Mr and Mrs Fewtrell - 26/02/16

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I find the service given in relation to my needs and the speed at which it was executed surpasses my expectations. I have no words to say which which I don't think is enough but a big "THANK YOU".

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Mrs Charles - 16.01.16

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Cannot thank Paul enough from start to finish. His advice was second to none. Helped us right through the whole process of the right plan. He was on the phone to us nearly every day to keep us up to date with things. Nothing was a bother him. We received a first class service from him right through the whole process. So professional, many, many thanks. Very, very happy.

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Mr and Mrs Teal - 06.10.2016

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Very quick service, well explained by Mark. Nothing was too much trouble!

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Mr and Mrs Hardy - 07.09.2016

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We are entirely satisfied with the friendly efficient service we received from Paul and Viva. We were left in no doubts about what was being offered. Everything was explained in great detail and all questions answered in full and honestly. Paul was within easy reach at all times and all our queries were quickly dealt with in a most professional way. We will certainly recommend your company in the future.

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Mr and Mrs Hutchison 25.05.2016

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All-in-all a first class service, conducted in a very professional manner and speedily.

 

Mr & Mrs Brooks - 05/05/16

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Mark made the whole process fast and uncomplicated. He found us a provider to exactly suit our requirements.

 

Mark was always quick to respond to any questions that we raised and provided clear answers. We would not hesitate to recommend Mark to future prospective clients.

 

Mr and Mrs Pickford - 26/04/16

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My adviser, Mark, was very friendly and helpful. He was always there to answer my questions and kept me updated with the progress. Everything went easily and smoothly. I had never heard of Viva Retirement Solutions but I could not have picked a better firm, I highly recommend them.

 

Miss Doherty - 29/02/16

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I was very happy with the service recieved by Paul and Viva Retirement Solutions. Paul clearly explained the whole process to me at outset and was on hand every stage of the process to guide and advise. I would wholeheartedly recommend him to anyone considering Equity Release

 

Mr Whiteley - 17.01.16

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An excellent representative who goes to a great deal of length to explain things and put me at ease.

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Mr Cooper - 12.09.2016

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Paul was very helpful in every way and made the whole transaction very smooth from start to finish. It has been a pleasure sorting out this business with you.

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Mr and Mrs Clacey - 26.07.2016

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We found Paul to be very efficient and friendly. He explained any doubts we had about Equity Release. We will have no hesitation in recommending Viva Retirement Solutions to anybody.

 

Mr & Mrs C - 20/05/16

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We found Paul to be very helpful giving us all the information we needed to decide which was the way forward. Paul is such a capable person we would recommend him for his highly professional standard.

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Mr & Mrs DC - 11/05/16

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The whole process has been dealt with very professionally. Paul was able to explain all aspects of loan to me, and answered any questions I had as they arose; so that I had complete confidence in him and the whole process, throughout.

 

I feel very satisfied and would certainly recommend Paul Saroya and Viva to friends.

 

Mrs Law - 04/05/16

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We were kept well informed and nothing was too much trouble

 

Mr and Mrs Jamieson - 07/04/16

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The service provided by Mark was very satisfactory and he was very reassuring when problems arose and quickly resolved them.

 

Many thanks for providing a professional service

 

Mr & Mrs Parker - 16/02/16

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I would ernestly recommend the service offered in this complicated area by Paul and Viva to anyone facing these problems. The options, pros and cons are all presented clearly and the execution of any agreed path was swiftly expediated

 

Mr Hart - 14.01.16

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