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TESTIMONIALS
The number of clients we help to achieve their Equity Release dreams continues to grow, but here is a selection of testimonials sent to us by our clients this year, to demonstrate the quality of service that they have received. We have been collecting testimonials since 2013, which you can view by year too.
We work closely with VouchedFor to give our clients an easy way to review us and you can read our reviews here.
I had a mortgage which was coming up to having to be settled. I was unfortunately ill and could not move to downsize - also did want to stay in my house. Susan came to see me, answered my questions, and helped me with the form filling. Everything went very smoothly. She is very calm and explains things well, so you know where you stand. She does come over as a friend which is reassuring.
Mrs M, Surrey 14/3/24
Shaun was brilliant from day one and all the way through the process . Alway replied to my calls and emails with answers to questions and kept an eye on change of interest rates as they would come down he would reduce my rate accordingly . He is knowledgeable, reliable and listens to your needs and offers the best service possible .
Mrs P, Essex 11/3/24
I was not considering equity release but after speaking to Russell I realised that this might be the best option for me in my particular situation. Over time through discussions with Russell I came to understand that this was the case and I am very happy with my decision to proceed with this mortgage option. Using his knowledge of my situation and the mortgage options available to me Russell patiently allowed me to understand that equity release was the best option for me.
Mrs C, Buckinghamshire 20/2/24
I needed extra cash which I did not have, to keep my home up to scratch. Paul talked me through everything I needed to be aware of, good and not so good. There was no pressure, his demeanor was always professional but friendly.
Mrs K, Hertfordshire 1/2/24
Because of family circumstances, I wanted to release equity which I could use to support some charities and Church Projects that are close to my heart, during my lifetime. I contacted a couple other Equity Release Companies without success. Robert listened to my needs and circumstances and has been able to put me in touch with a company that has satisfied my requirements. He definitely went the extra mile.
Mrs C, Manchester, 25/1/24
Having been in the finance industry until I retired some years ago, I have high standards!! Rob met every one of them. From our first meeting he was pleasant and professional taking me through every step confidently. Once he had submitted my application he was with me every step of the way. I was amazed at how quick and easy it was from start to finish.
Mr S, Essex 18/3/24
Katie was very thorough in her dealings with us, ascertaining what our needs were and what our future plans were before making her recommendations based on that information. We had a very clear idea of the pros and cons and costs involved. We decided to proceed with the equity release and Katie has been there to assist throughout the process.
Mrs M, Sussex 13/3/24
At our ages nearing 80 we had little liquid assets to cover emergencies such as health costs, major house repairs like boiler, roof and external decorating. Although our income is good and guaranteed, trying to borrow for any of the above reasons is fraught…….ageist.
David has explained all the risks of Equity Release making sure we understood them before making a decision. He was thorough in his investigation of our situation. He understood our criteria on the interest rate charged……..and he achieved that. He was available at all times and ensured the processes were timely. He introduced us to Equity Law and tracked their processes. They proved to be highly professional, like David and more than met our expectations.
Private, Liverpool 7/3/24
To me, Gerard Hucker was the star of the whole process. I don't believe I could have begun to achieve what he did - and he was always to hand and available. I was particularly impressed by his contacting separately my daughter to ensure she understood the implications for her eventually of my potential equity release. Also Gerard Hucker achieved a significant reduction in the interest rate on the back of an unnecessary delay in the process caused by the lender's surveyor's patently deficient and over-hasty survey, including their claimed but well outdated, local knowledge.
Mr C, Surrey 12/2/24
I was going through a divorce and my wife (now ex-wife) was demanding a large pay-out. David was always been on hand to answer any questions. Is a most professional man always most helpful and pleasant in every way.
Mr W, Leicestershire 17/1/24
I needed to release money from my bungalow to improve my property and to give myself some finances to have holidays and a new car. Dave was very clear and concise in helping me to understand the intricacies of equity release that can be very daunting to a lay person.
Mrs P, Birmingham 21/1/24
David was friendly, professional & very knowledgable about the equity release market & the vast amount of lenders out there. He sorted out the very best deal for us and answered all my questions without hesitation.
Private, Leicestershire 25/1/24