Having spoken with 3 different ER companies, I chose Viva with Paul Saroya as a reliable, knowledgeable person who explained the benefits and potential negative side of using ER. Information was clearly explained and time taken was important to him.
He was professional, polite and constantly kept me informed of how progress was changing. I would definately recommend Paul and Viva Retirement Solutions.
Mrs Tasker - 12.11.15
Paul Saroya has provided an excellent service providing advice in meeting our needs to raise money and setting up the Equity Release
Mr and Mrs Mobbs - 09.06.15
I would recommend Paul Saroya to all my friends and family, as his service has been excellent from start to finish; he explained everything in great detail and was always available to talk too or to come over to explain any detail I was concerned about. I cannot recommend Paul and Viva Retirements highly enough.
Karen B - 01.04.15
Superb communication and a real sense of care and interest in our affairs.
Mr & Mrs Myles - 09.03.15
Very helpful. We would highly recommend to any of our friends.
Mrs Salter - 07.01.15
All aspects and risks were comprehensively explained. All in all, a smooth and timely process.
Mr and Mrs H - 05.11.15
I was so glad a friend recommended Viva Retirement Solutions and then Paul promptly attended in person to dicuss my requirements and explained well the pros and cons giving clarification through examples. He guided me to make an informed decision and effected a satisfactory solution within a short period of time.I have no hesitation in recommending their services.
Mrs Freer - 04.08.15
Mark Lambert explained everything very clearly to me and has been there for me if i needed to ask questions.
Mrs Rutherford - 27.05.15
We have been very favourably impressed by the efficiency and understanding demonstrated by Mr Paul Saroya and Viva Retirement Solutions throughout the process of setting up the Lifetime Mortgage in order to release equity which will enable us to enhance the appearance and value of our property. We would have no hesitation at all in recommending Mr Saroya to anyone contemplating a similar process.
Mr & Mrs Lintern - 08.01.15
The whole process was made easy for me, Thank you
Ms M Smith - 07.01.15
Paul was excellent. Could not have wished for a nicer gentleman to come into my home. All my worrying disappeared thanks to him. If in future I hear of any friends requiring your services I will tell them all about you.
Mrs P - 20.10.15
I am most grateful to Paul Saroya for the help and guidance they gave me in what was for me a very difficult situation. He took time to explain things carefully to me and made the whole process of acquiring my retirement mortgage , even though complicated, very painless. I would unreservedly recommend his services.
Mr Senior - 04.07.15
We have been thinking about Equity Release on our bungalow for some time and consider ourselves lucky that Viva were recommended to us. When they arrived we were immediately put at ease by the advisers general demeanour. He was smartly dressed, polite and had a quiet confidence. He proved to be both efficient and punctual at all times.
We felt assured that he was creating a 'package' that was best for us in our circumstances. He was never rushed and always prepared to explain points and answer questions time and time again if necessary.
We thought that the adviser offered a first class service throughout and consequently we are very happy to recommend Viva Retirement Solutions to anyone contemplating Equity Release.
Mr & Mrs L - 16.03.15
Due to a change in circumstance, Mark quickly undertook a review and hounded an inefficient lender to a successful conclusion. A very dedicated and professional firm.
Mr O'Malley-White - 13.10.15
Once again a very good service from Paul and Viva Retirement. We have always been able to contact Paul. If a message was left he would always contact us straight back.
Mr and Mrs Crissell - 23.06.15
The whole process from beginning to end was possibly the best experience we have ever had. Taking equity was a big decision for us, but was explained fully with no pressure at all. We were kept updated at all times with developments. We felt in such good hands with Paul who was professional and compassionate to our needs, health etc. My husband being quite ill and not good with others was totally at ease with Paul. Gold Service.
Mrs S - 29.04.15
All I can say is that I have been more than satisfied with the way my equity release has been dealt with.
Ms S - 23.02.15
I couldn't ask for a better person or a better company to deal with my wishes. Personal thank you to Paul Saroya for making me feel at ease and giving me all the information that I required.
Mrs McConaky - 10.04.15