I found it all to be a very easy process from start to finish. Dave Hulin, my advisor, was very good and was always there to answer any questions I had.
I would recommend them to anyone looking for Equity Release.
Mrs Lee - 12/02/2018
I found Paul very helpful from beginning to end of the process. He was available to contact and replied instantly. This aspect is important to customers as solicitors and large PLC companies are poor generally in this area.
I would recommend Paul and his company very strongly to any would be customers.
Mr and Mrs Symes - 04/11/2017
The whole thing was lovely and easy. Dave was lovely and thanks to him I am now getting a weekly rebate on my rates!
(private) - 09.10.2017
The company was very professional from the beginning. Mark came to see me and helped me make a decision about having Equity Release, very clear and understanding to me. I would highly recommend anyone to go with this company.
Mrs Lyons - 15.08.2017
Paul was very professional and gave us all of the help needed and talked us through the process step by step and made us aware of all the pros and cons and left it to us to make the decision with no pressure.
Mr and Mrs Kirtley - 04.08.2017
Mark made it very easy for me & no worries
A first class service from our initial enquiry to completion. I would recommend Mark to anyone thinking of using this service.
Mr & Mrs Staff 10.04.2017
Informative communication, Timely conclusion of transaction
Mrs McPhee 27.02.2017
Mark was great! Nothing was too much trouble. Ace bloke
Mr Shipley & Mrs Priestley 20.02.2017
Service was excellent, everybody was helpful and friendly and made us feel at ease.
(private) - 20/11/2017
Paul provided an excellent service. Our initial conversation covered the basic points raised by myself. A meeting was soon made giving a clear/concise outline of these products. All questions were answered fully. I felt I was able to contact Paul if a question arose at anytime. All documentation from Viva was explained.
The whole process was conducted professionally from start to finish.
I have and will continue to recommend this service to friends and family.
Mrs F - 01/11/2017
Thanks Mark for being honest and the price was 1/3 of Age Partnership
Mr & Mrs Hosey - 30.08.2017
From meeting Paul and the finalisation of our transaction I felt at ease and comfortable. Originally the idea of Equity Release was not a feel good factor, but all that changed when I met Paul - Thank You Paul!
Mrs E - 08.08.2017
Paul was very helpful and without him I don't think we would have achieved our hopes.
Mr Moorcroft - 06.07.2017
Mark, thank you so much for all your hard work on my behalf. The help you gave me was wonderful and i felt very safe and secure in taking your advice.
Miss Lillwall 08.06.17
Everything done to a high standard. All explained well. Helpful
Mr & Mrs Wilday 12.04.2017
We were both concerned initially but the whole process was explained to us thoroughly from the onset. We were able to make an informed choice and were happy with our decisions. We were really impressed with the advice and information we were given and pleasantly surprised at the ease and speed of the whole process. Grateful thanks, we really appreciate it.
(private) - 15.08.2017
Could not fault Mark Lambert, I would recommend him to anyone. He was very efficient. We would not have got the house if it weren't for him. Time was at an essence and Mark Lambert got the job done.
Thank you so much for all you did for me, I will certainly recommend you.
Miss Mayer - 17/11/2017
My Equity Release how come through and I would like to say how wonderful Paul Saroya at Viva was/is. His explanation at our face-to-face meeting was very clear and explicit and he was very patient. The whole process was totally painless and went through so much more quickly than I had anticipated. A friend told me that many people she knows have been through it and for them it has taken ages with two steps forward and one back. Not so for me going through Paul.
I would and have already recommended him to others.
Maureen Gilmour - 25/10/2017
We found Mark's service to be positive and helpful with regular unintrusive and prompt communication.
The application was progressed very promptly by all concerned.
Thank you to Mark and Viva Retirement Solutions
(private) - 31.08.2017
After a recommendation from a family member we were pleased to have chosen Viva Retirement Solutions, after deciding to release equity in our family home. Mark Lambert from the company couldn't have been more instrumental in making us feel safe in the knowledge it was the right decision for us.
Mark explained clearly to us each step of the process and was always at the end of the phone for any concerns or questions we had.
From start to finish Mark Lambert and the team at Viva Retirement Solutions offered us a professional and comprehensive service.
We would highly recommend Mark and Viva Retirement Solutions to family members and friends without hesitation.
We spoke to many advisers. All tried to fit our circumstances to existing products. Mark worked to find a solution, finding products that other advisers couldn't be bothered to look at.
Mr Davie & Mrs Hancox 09.01.2017
Our equity release was not exactly straight forward but we got the required result in the end owing to a 106 planning agreement.
(private) - 14/11/2017
We were very pleased with the service Viva Retirement Solutions and the advice when we were considering options by David Hulin when needed. He was excellent and would recommend him to anyone who is considering Equity Release. Many thanks
(private) - 18.10.2017
Mark provided a friendly & efficient service during the entire process.
There were unexpected delays which were most certainly not due to him, but he remained consistently approachable and always returned calls & e-mails and maintained a keen interest in the progress of my application, which eventually had a successful outcome.
(private) - 17.08.2017
The Viva Representative, Mark Lambert, helped to make the process of Equity Release simple and effortless, resulting in a successful completion. His 'hands-on' approach gave us both knowledge and confidence during a testing period in our lives.
It follows therefore, that we would recommend his services to others contemplating Equity Release
(private) - 15.08.2017
I felt very secure that Mark was looking after my interests and had a very pleasant manner. I had very good advice and support.
Miss Lilwall 20.06.17
Mark understood our financial requirements and identified plans to cover our needs. The service provided was very professional and speedy service. Thanks once again.
Mr & Mrs Sylvester 19.05.2017
Very good service & advice and solution tailored to our needs
Mr & Mrs Buchan 11.04.2017